Frequently Asked Questions
Information about joining ZeozGig, posting requests, listing products and services, platform charges and working with other businesses.
About ZeozGig
What is ZeozGig?
ZeozGig is a business-to-business network for products and services.
Post what your business needs, respond to buyer requests or list what your business supplies. Buyers and suppliers connect directly to discuss specifications, pricing, availability and delivery.
Is ZeozGig restricted to printing?
ZeozGig is not limited to printing. ZeozGig is open to businesses across industries, including manufacturing, construction, technology, marketing, logistics, professional services and printing.
Can my business be both a buyer and a supplier?
Yes. Your business can source products and services for its own needs while offering products and services to others.
You do not have to limit your participation to one side of the network.
Who operates ZeozGig?
ZeozGig is operated by Print Management Information Systems Limited.
Joining the Network
What is required to join?
To join ZeozGig, you have to bring value to the network.
During registration, either post a request describing what your business needs or list a product or service your business supplies.
You only need to complete one—not both. See Pricing for the applicable plans and charges.
What should my first request or listing contain?
A request should describe a genuine requirement with enough information for a supplier to assess it.
A listing should describe a specific product or service your business offers.
Include useful details rather than a general introduction to your company. Give another business something it can understand, evaluate and respond to.
Posting Requests and Finding Suppliers
What is the difference between a request and a listing?
A request describes something your business needs to source.
For example: “We need 40 office chairs delivered to our new premises.”
A listing describes something your business supplies.
For example: “We supply office furniture, including delivery and installation.”
Use requests to find suppliers and listings to present what you offer.
What information should I include in a request?
Describe the product or service, quantity or scope, important specifications, where it is required and when you need it.
Include relevant supporting files where appropriate. Make clear whether you need an indicative price or a quotation for work you intend to place.
The deadline for receiving responses and the date you need the goods or services are different. Include both where relevant.
How should I describe the location?
Explain whether you need goods delivered to an address, a service performed on-site or work completed remotely.
Use the available location options and clarify any restrictions in your description. The delivery destination is not necessarily where the supplier needs to be based.
Are responses guaranteed?
No. Responses depend on your requirement and the businesses interested in fulfilling it.
A clear description, accurate location information and realistic deadlines help suppliers decide whether they can respond.
How should I assess a supplier’s response?
Compare the proposed scope, specifications, availability, delivery arrangements, payment terms and exclusions, not just the price.
Ask for clarification where needed. Before committing, confirm what will be supplied, the total price, the timescale and each party’s responsibilities.
Can I find a supplier without posting a request?
Yes. Browse the Marketplace to discover listed products and services.
Review the offering and the business behind it, then decide whether to connect and discuss your requirements.
Supplying Products and Services
How can my business find opportunities?
Browse buyer requests and respond where your business is a suitable match.
You can also publish product or service listings so buyers can discover what you offer. Listing what you supply and responding to requests are complementary ways to use the network.
What can I list?
You can list products and services your business supplies, including equipment, materials, professional services, surplus stock and available capacity, subject to the Terms of Use.
Describe the offering clearly. Include relevant images, specifications, availability and delivery or service-area restrictions. Where you provide a price, explain what it covers.
How should I respond to a request?
Read the request and assess whether your business can meet it.
Provide relevant information about your proposed solution, availability, pricing or the details you need before quoting. Where you suggest an alternative, explain how it differs from what was requested.
Check the applicable plan and charges on the Pricing page before using chargeable features.
Does responding to a request guarantee work?
No. A response or connection does not guarantee an order. The buyer decides whether to proceed and which supplier to use.
Publishing a listing also does not guarantee enquiries or sales.
Plans, Charges and Communication
What does it cost to use ZeozGig?
Visit the Pricing page for current plans, fees, billing terms and details of what is included.
Check which features your plan covers and whether additional usage charges apply.
Does ZeozGig take a commission on the work?
No. ZeozGig does not take a percentage of the deals agreed between businesses.
Fees for using the platform are separate from the price agreed between buyer and supplier.
What is a direct connection?
A direct connection allows you to communicate with another business about a request or offering.
Use it to clarify requirements, exchange information and discuss whether to work together. A connection is not an order, a supply contract or a guarantee of business.
See Pricing for connection charges and what is included in your plan.
How can businesses communicate?
ZeozGig provides messaging, file sharing, voice and video features for discussing requirements directly.
See Pricing for feature availability, what is included and any additional charges.
Who handles payment and delivery for the work?
Buyer and supplier agree invoicing, payment and delivery directly.
ZeozGig does not collect payment for the underlying trade or provide escrow or payment protection. Payments for using ZeozGig are separate from payments to suppliers.
Trust, Privacy and Support
Does registration mean a business has been independently verified?
No. Registration alone is not independent verification or an endorsement by ZeozGig.
Carry out your own checks before placing work, supplying goods or making payment. Confirm the other business’s identity, capabilities and commercial terms.
Should I include confidential information in a request or listing?
Keep confidential information out of public-facing descriptions. Only upload or share material you are authorised to disclose.
Do not include passwords, payment credentials or unnecessary personal information. Agree appropriate confidentiality arrangements before sharing sensitive commercial information directly with another business.
See the Privacy Policy for information about how ZeozGig handles personal data.
What happens if there is a problem with the work?
Raise the issue directly with the other business and refer to your agreed specifications and commercial terms.
ZeozGig is not a party to the supply contract and does not guarantee the quality, delivery or outcome of work agreed between users.
Keep a record of the agreed scope, price, deadlines and any subsequent changes.
How do I get support or report suspected misuse?
Email rfq@zeozgig.com with a description of the issue and the relevant account, request or listing details.
For suspected fraud or misuse, include supporting information where available. Do not send passwords or payment credentials.
How do I raise a personal-data enquiry?
Email privacy@zeozgig.com with your enquiry.
See the Privacy Policy for information about personal-data handling and requests for access, correction or deletion.